Sunday, February 24, 2008

The Importance of reporting Non-Paying Bidders

It is very important that all sellers with non-paying bidders file non-paying bidder alerts and final value fee credits 10 days later if payment is still not received.

Filing the FVFC has better results than leaving negative feedback - a buyer with three FVFC filed from three different sellers is suspended (usually) from using E Bay. Leaving negative feedback only gets a buyer suspended when their feedback number gets into the negatives (usually -3, but sometimes even that doesn't occur).

It is also important to file for the correct reason - that the buyer didn't pay. If they don't pay, don't file "mutually agreed to cancel the transaction" - that does NOT place a black mark against the buyer and allows the buyer to continue doing the same thing to other sellers.

If you review a buyers feedback and see they have more than three negatives for non-payment, you can assume that not all of the sellers file or know to file the FVFC.

Sellers must help each other by filing these forms to get these habitual non-payers off of E Bay.

Please read and use this link to file NPB's and FVFC on all non-paying bidders:

http://pages.ebay.com/help/sell/bidders_nonpaying.html

Additionally, you will have your re-listing fees refunded as well if you file the NPB and FVFC, relist and the item sells.

Until E Bay starts restricting bidders with NPB's from bidding on other items, the only way we can help each other as sellers is to file the FVFC's to get these buyers suspended.

No comments: